Learning & Certifications Guide

Welcome to the OnDemand Courses, Workshops, Coaching & Certifications master guide. This page provides step-by-step instructions for streaming digital courseware in Janek OnDemand, scheduling live virtual workshops using your workshop credits, booking monthly group coaching sessions, and claiming your Credly digital badge.

Accessing Critical Selling Skills On-Demand Videos & Workbooks

Your subscription includes 24/7 access to Janek's Critical Selling® Skills On-Demand digital courseware. Modules cover core selling behaviors including call openings, discovery questioning, presenting value, objection handling, and closing.

Step-by-Step Instructions

Step 1: Log In to Your Account Dashboard
  1. Open your browser and navigate to master.learning.janek.com.
  2. Sign in with your account credentials.
Step 2: Launch Courseware
  1. Click My Training in your dashboard navigation menu.
  2. Select Critical Selling Skills to open your course player.
  3. Browse core learning modules:
    • Module 0 - Welcome: Course orientation and learning overview.
    • Module 1 - Overview: Introduction to the Critical Selling Skills methodology.
    • Module 2 - Planning: Pre-call research, SAM objectives, and meeting preparation.
    • Module 3 - Opening: Customer communication styles and delivering the Legitimate Purpose Statement (LPS).
    • Module 4 - Discovering: High-impact questioning techniques and uncovering true buyer motives.
    • Module 5 - Presenting: Tailoring solutions, ONFB model (Organize Needs, Features, Benefits), and value statements.
    • Module 6 - Closing: Summarizing value, gaining commitment, defining next steps, and confirming.
    • Module 7 - Objections: Resolving customer resistance using the 4-step EUAC model (Empathize, Understand, Address, Confirm).
    • Module 8 - Wrap-Up: Post-call reflection, continuous practice, and action planning.
Step 3: Download Workbooks & Templates
  1. While inside a video lesson, click the Resources tab located next to the video player.
  2. Download fillable PDF workbooks, call planning worksheets, and self-assessments directly to your device.

Scheduling Your Included Live Virtual Workshop

Subscribers on the Professional and Premier Plans receive an included seat in a live, facilitator-led virtual workshop. Essential Plan subscribers can purchase individual workshop pass credits anytime to participate.

Step-by-Step Instructions

Step 1: Review Workshop Options

Visit www.janek.com to explore available live workshop topics, agendas, and learning objectives.

Step 2: Access Your Workshop Calendar
  1. Log in at janek.com/my-account.
  2. Click Training Credits in your dashboard.
  3. Find “To register for a future workshop, please click here” and select click here to open the Workshop Calendar. 
Step 3: Reserve Your Seat
  1. Browse upcoming live virtual workshop dates and times.
  2. Select a date that fits your schedule and click Book.
  3. Read through all information about the workshop to ensure you can attend every class session.
    • Note: Sales Training workshops are delivered in 4-hour sessions, with one session per workshop per day. Depending on the workshop, Sales Training may consist of 2 sessions (8 hours total), 3 sessions (12 hours total) and 4 sessions (16 hours total).
  4. Click Continue.
  5. Fill out your contact information in the form, then click Book Class.
  6. Check your inbox for an event confirmation email containing calendar invites, workbook download links, and virtual classroom access details.

Registering for Monthly Master Group Coaching Sessions

Subscribers on the Premier Plan receive access to 12 monthly live group coaching sessions per year. These interactive sessions allow you to review active deals, pressure-test customer messaging, and receive live coaching from Janek master facilitators.

Step-by-Step Instructions

Step 1: Access the Coaching Calendar
  1. Log in at janek.com/my-account.
  2. Click Training Credits in your dashboard.
  3. Find “To register for your future coaching sessions, please click here” and select click here to open the Coaching Session Calendar.
Step 2: Reserve Your Coaching Session
  1. Review upcoming monthly coaching dates and focus topics.
  2. Click Book for your selected session.
    • Your included monthly coaching credit will be applied after booking.
  3. Read through all information about the Coaching Session
    • Note: Sales Coaching sessions are 1 hour each
  4. Fill out your contact information in the form, then click Book Class.
  5. Check your inbox for an event confirmation email containing calendar invites and joining instructions.

Claiming and Sharing Your Credly Digital Badge

Completing a live, facilitator-led virtual workshop earns you an official Janek Certificate of Completion and a verified digital badge issued through Credly. Credly digital badges provide verifiable proof of your sales expertise that can be shared on LinkedIn and professional resumes.

Step-by-Step Instructions

Step 1: Complete Your Workshop

Participate in and complete all scheduled class sessions of your live virtual workshop. 

Step 2: Accept Your Digital Badge
  1. Upon workshop completion, check your email inbox for a Claim Your Training Badge! message from Janek Performance Group, click Claim Your Badge inside the email.
  2. You will be directed to a Thank You confirmation page, and you will receive an automated email from Credly shortly after.
  3. Open the email from Credly and click Accept Your Badge.
  4. Log in to your existing Credly account or create a free account using your registered email address.
  5. Click Accept Badge to save the credential to your permanent Credly profile.
Step 3: Share Your Badge on LinkedIn
  1. Inside your Credly dashboard, click the Share button on your Janek badge card.
  2. Select LinkedIn.
  3. Choose your preferred sharing option:
    • Post to Feed: Share an announcement update with your LinkedIn professional network.
    • Add to Profile: Add your Janek Workshop Certification directly to the Licenses & Certifications section of your LinkedIn profile.